Privacy Policy

Effective date: March 3, 2026

This Privacy Policy explains what information PingPatroller collects, how we use it, and the choices available to you.

1. Information we collect

We collect account details (such as email), monitor configuration data, service usage data, and technical logs required to operate, secure, and improve the platform.

2. How we use information

We use collected information to provide monitoring, send alerts, authenticate users, prevent abuse, troubleshoot issues, and maintain product reliability.

3. Legal basis and consent

We process information to perform our service contract, meet legal obligations, protect legitimate interests, and where required, based on your consent.

4. Cookies and similar technologies

PingPatroller may use cookies or similar mechanisms for authentication, session handling, security, and product analytics.

5. Sharing of data

We do not sell personal information. We may share information with trusted subprocessors and service providers strictly as needed to run the platform and only under appropriate safeguards.

6. Data retention

We retain information only as long as needed for operational, security, legal, and contractual purposes. Retention periods may vary by data type.

7. Security

We apply reasonable technical and organizational safeguards to protect data. However, no system can be guaranteed fully secure.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain uses.

9. International data transfers

If data is transferred across regions, PingPatroller applies safeguards required by applicable law.

10. Children’s privacy

PingPatroller is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Policy updates

We may update this policy from time to time. Any material changes will be reflected on this page with a revised effective date.

12. Contact

Questions about privacy can be sent through PingPatroller support channels.